Part Time Patient Services Specialist- EAP
 Texas Tech University Health Sciences Center | |
 United States, Texas, Lubbock | |
| 3601 4th Street (Show on map) | |
 Dec 31, 2024 | |
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Part Time Patient Services Specialist- EAP Lubbock 39771BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions This position is responsible for assuring smooth operations of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Coordinates and schedules the initial intake of the patient by communicating with Clients. This position is responsible for assisting with gathering necessary forms and authorizations for the initial intake. The program Coordinator is responsible for checking various platforms (e.g. Adobe Sign, Trayt, Fax) to gather the intake information for the initial appointment. Communicates with Clients as the front line for the delivery of services. Anticipates and resolves problems; updates and reschedules appointments as needed. Distributes information to appropriate clinician and disseminates necessary information for scheduled appointments. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=881350 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. jeid-37e59604ad03de42b46c54e91dc14c22 | |