Clerical Assistant 3 (Department of Transportation Employees Only)

If you excel in a detail-focused setting, this might be the ideal opportunity for you. In this position, you will manage different types of correspondence and resolve discrepancies while offering information services to external customers, partners, and contractors, as well as to all tiers within the Department of Transportation. Your efforts will be crucial in maintaining smooth and efficient operations. This role invites you to take on a variety of tasks that are essential for the organization. You will be the go-to person for information and support, ensuring that both internal and external stakeholders receive the assistance they need. Your attention to detail will be key in navigating the complexities of this position. If you are prepared to take on this challenge and support a vital mission, we eagerly await your application.

In this position, you will be responsible for delivering a diverse array of correspondence; conducting discrepancy research; and providing correction and information services to external customers, partners, and contractors, as well as all levels within the Department of Transportation. Your role is essential for ensuring the accuracy of vehicle and disability placard records while fulfilling the customer service expectations of those who reach out to the unit.

Your duties will include typing correspondence, reports, and various documents from handwritten drafts for the supervisor's review and signature. You will also be involved in telephone communications; conducting research; entering data, and managing specialized tasks; in addition to proofreading; handling mailings; maintaining work logs; filing documents; and participating in training sessions; among various other duties.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Organizational or Location Restrictions:

• One year as a Clerical Assistant 2 (commonwealth title); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

• You must be able to perform essential job functions.

• Seniority rights apply for Clerical Assistant 2; Clerical Assistant 3 - Lateral
• Seniority/Promotion Unit: PC0

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

• 711 (hearing and speech disabilities or other individuals).