Customer Service Rep - Finance

TEKsystems
$24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Arizona, Tempe
Dec 24, 2024
TEK Systems is hiring a Finance Customer Service Rep for a large and successful Financial client in the Tempe area! Join the team and work in a HYBRID collaborative and supportive environment. Key Responsibilities: * Someone who is tech-savvy * . Interested in building a career in financial services. * Serve as the first point of contact for Advisors and their Investors, taking 25-30 inbound contacts daily, handling everything from simple account inquiries to supporting complex financial transactions. * Handling inbound calls and responding to emails in a timely manner Desired Qualifications: * Education: Bachelor's degree from an accredited institution or equivalent education and experience. * Experience: 0-2+ years in a client-facing, service-oriented role, ideally in a team-based environment. * Core Skills: High empathy and a passion for helping people, strong problem-solving abilities with an initiative-taking attitude and high sense of ownership, strong attention to detail, proficiency in using computers and customer service software, with the ability to navigate multiple systems simultaneously, and a strong curiosity coupled with a desire for continuous learning. * Communication: Exceptional verbal and written communication skills. * Desirable: Experience in or education about the financial services industry. Other Details to Know: * 4 month contract to hire/ CHANCE TO GO PERM! * This role does not involve weekend work - this department works standard business hours between 7am-5pm MST * This role is HYBRID- 3 days a week onsite, 2 days a week WFH. After application, you will be contacted by a TEK Systems recruiter via phone or email within 10 days. Pay and Benefits The pay range for this position is $24.00 - $24.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Tempe,AZ. Application Deadline This position will be accepting applications until Jan 4, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.