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Ski Patroller Level 3 - Palisades

Palisades Tahoe
401(k)
United States, California, Truckee
Dec 23, 2024
Seasonal (Seasonal)

Palisades Tahoe

We share the spirit of these legendary mountains with the world.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary: Ski Patrol is responsible for performing guest service functions such as accident handling, administering first aid, trail maintenance, mountain sweeps, lift evacuation and explosives handling. Job duties vary depending on experience level which will be assessed upon employment.

Applicants must be 18 years of age.

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $28.50 - $38.00 per hour

A Great Job and Benefits to Match:
  • Most jobs start at $20/hour
  • Free skiing + riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
  • Generous discounts on outdoor gear, apparel, etc.
  • 401(k) plan with generous company match
  • Free lift tickets, plus 50% off lift tickets
  • 25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine
  • 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
  • Employee Assistance Program (EAP)


Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:
  • Provide customers with top quality customer service in a friendly and positive manner.
  • Adheres with service and safety standards in accordance with company policies and procedures.
  • Mitigate skiing hazards through appropriate and consistent markings and signage
  • Evaluate skiers for injuries and administer first aid as necessary
  • Transport injured skiers by sled, toboggan or snowmobile
  • Mitigate avalanche hazards through the application of standard forecasting and control procedures.
  • Investigate accidents and document
  • Enforce policies in a fair, consistent manner, including skier safety, speed control, citizen's arrest as necessary.
  • Actively anticipate and meet guest needs
  • Act as Mountain Dispatch
  • Positively assist and interact with other employees and departments
  • Maintain and improve patrol skills
  • Avalanche rescue beacon expertise
  • Assist and expedite avalanche and missing person rescues


In addition to all of the skills and knowledge of lesser levels, demonstrates competencies in these areas:

Guest Service
  • Can provide on hill directions to all slopes and facilities
  • Can provide guests with daily grooming report for all complexes
  • Proficient with all medical emergencies, helicopter landing zone and troop carrier procedures
  • Provide transport and extrication all terrain, all equipment
  • Toboggan Skills (Level III)
  • Assist in conducting searches for missing skiers including rescue, patient care, and extrication
  • Proficient interview technique with reporting party
  • Participates in incident investigation including drafting diagrams and maps, photograph annotation, and all necessary documentation with the help of an I.I. Team member

Hill Safety
  • Readily identify and appropriately mark hazards
  • Adjust hill safety for mitigation of changing hazard
  • Can evaluate all slopes in assigned complex for safety and quality
  • Can perform all mountain sweeps
  • Perform complex Sled/Ferno/Stokes Litter rescues utilizing appropriate lowering/belay systems
  • Spider harness; sled evacuation from chair; maneuver terrain problems/tyrolean
  • Self-belay from chair to chair
  • Can search all inbounds areas and adjacent backcountry areas
  • Retain personal equipment necessary to perform in-area or back country search
  • Participate in terrain familiarization outside of ski area boundary

Avalanche Rescue & Control
  • Cal/OSHA Blaster's License
  • Leads 5 to 10 or more routes
  • Understand the basic ICS command structure (Complete ICS 100 Course)
  • Ability to communicate an accurate assessment of scene


Competencies and Job Requirements:
Required:
  • Effective communication skills, oral & written
  • Strong sense of customer service & safety awareness
  • Able to understand and follow verbal and written instructions.
  • Have a neat & clean appearance in compliance with the company grooming standards
  • Punctual, able to report at scheduled start time; able to arrive by 5:00 am, regardless of weather or road conditions
  • Work well as part of a team.
  • Expert skier in all weather and snow conditions on all slopes, carrying heavy and/or awkward loads.
  • Able to maintain a calm, controlled demeanor during difficult or trying situations or confrontations
  • Basic radio communications knowledge
  • Knots and ropes general knowledge
  • Chair lift evacuation
  • Able to understand mountain meteorology, snow pack metamorphism, avalanche dynamics
  • Able to work longer hours and/or additional days if requested


Preferred:
  • Basic explosives experience


Education and Experience:
Required:
  • High School Diploma or GED
  • OEC/EMT Certified

Preferred
  • 1 year experience as Professional Ski Patrol
  • Extensive winter mountaineering experience


Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, smell, and ski. The employee is frequently required to use hands to finger, handle or feel objects tools or controls. Must be capable of walking or standing 70% or more of a normal 8 hour work shift. Must be capable of skiing 50% or more of a normal 9 hour day. Must be capable of occasionally lifting and pushing or pulling 100 lbs or more, and frequently lifting, pushing or pulling, and carrying 20-75 lbs. Must be capable of frequent climbing movements, walking on uneven terrain, walking on snow and ice, skiing, and operating a snowmobile. Must be able to bend, kneel, reach, and crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:
Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions, including extreme cold, snow, and blizzard conditions
Hazardous Materials/Noise: The noise level in the work place is usually moderate.
Equipment Used in Job: Skis, snowmobiles, radios, first aid supplies, sleds, shovels, ice axes, ropes, explosives

For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce
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