Lead Disability Assistant/Administrative - REMOTE
UMass Med School | |||||||||||
United States, Massachusetts, Shrewsbury | |||||||||||
Dec 20, 2024 | |||||||||||
Lead Disability Assistant/Administrative - REMOTE Minimum Salary
US-MA-Shrewsbury Job Location
4 hours ago(12/20/2024 10:10 AM)
Overview POSITION SUMMARY: Under the general supervision of the Clinical Manager, the Lead Disability Assistant is responsible for the coordination of administrative processing of disability determinations for all in and out of state contracts. This position is responsible for making strategic decisions on case assignment and for keeping cases on timeline. The Lead Disability Assistant is responsible for work flow management and training of Disability Assistants as well as performing those front line functions when necessary to maintain unit production standards. This position is the primary hub for all incoming/outgoing correspondence, disability supplements, and is the primary interface with clients, agencies, and DES staff regarding incoming and outgoing medical information, mail, transportation and records. Decisions made in this area directly impact the timeline for the disability review process, the workload of review staff, and the determination of benefits for all in and out of state agency applicants. The Lead Disability Assistant is a primary customer service interface for DES' SPMP with clients and external agencies. Responsibilities ESSENTIAL FUNCTIONS:
Manage unit work flow, assuring the proper numbers of Disability Assistants are assigned to each task on a daily basis.
Qualifications REQUIRED QUALIFICATIONS:
Additional Information PREFERRED QUALIFICATIONS:
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