Retail Systems Support Specialist Intern

The IT Internship is a great opportunity to gain hands-on IT experience over the summer while working side by side with professionals from all levels in our Waltham, MA office. The IT Intern will have the opportunity to work with cross-functional teams to gather requirements, support project managers and IT team members in various enterprise-wide IT initiatives. The intern will help provide data analysis, document IT processes and standard operating procedures, communicate key changes and train end users on various systems. In addition, the intern will design and create reports and analytical dashboards required for one or more of Global Partners' key business areas. It is a great opportunity for a college student to learn more about of analysis and reporting while getting real-world experience.

We offer a flexible work environment. This means working up to 2 days a week remotely and the rest of the time in the office.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. FromAlltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives likeGlobalGLOand supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of "Energy" You Bring

• You bring your strong academic credentials and excellent attention to detail.
• You bring your strong organizational skills and the ability to manage several simultaneous projects in a dynamic, fluid environment.
• You bring your ability to work independently and take 100% ownership of projects.
• You bring your superior communication skills and writing skills.

"Gauges" of Responsibility

• Gather, review and analyze existing documentation of Global's IT applications
• Review and update documentation on data flow and systems integration diagrams depicting the interactions of all applications within Global.
• Reach out and communicate with various individuals and organizations inside and outside of IT
• Identify gaps in documentation and key information on relevant systems.
• Develop high level catalog of data subjects and create a cross-reference to systems where data is captured or used.
• Organize meetings and document meeting minutes & action items
• Update configuration management (CMDB) tool with current information.
• Work with internal resources to understand the standards and use of Tableau and Tableau server at Global
• Work with internal resources to understand the standards and use of MS PowerBI at Global
• Create reports using Tableau and/or PowerBI for interactive user access. Publish reports and create subscriptions as required.
• Meet with the business to understand how data can be further leveraged to create impactful reports and visualizations using Tableau or PowerBI
• Utilize strong analytical and problem-solving skills to define, build and deliver key performance metrics for various Business Functions
• Assist with other activities as directed

"Fuel" forYou

• Coins! $18/hour
• Meet with executives
• Participate in a personal development workshop
• Work on a group research project for the end of the program Experiential field trips to learn the business

The GPS of our Interview Process

• First thing first, if you're interested in the role, please apply.
• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter willcontact you.
• We conduct "in-person" (ZOOM) interviews and provide additional interview information or other items needed at that time.

Qualifications

• Available to work full-time (40 hours/week) during the summer (May through Mid-August) both onsite and remote according to Global's flexible work policy.
• Strong verbal and written communication skills
• Ability to prioritize based on opportunities and effectively multitask
• Detail oriented mindset
• Understanding of IT systems concepts
• Understanding of process and data flow documentation, operating procedures
• Experience using Microsoft Office Tools (Word, Excel, PowerPoint, Visio and Project) required
• Understanding of relational database concepts, ETL/Integration services a plus
• Data Analysis skills with ability to review, profile and analyze data
• Hands on experience with Tableau (Desktop and Prep), preferably version 2021.x, or MS PowerBI is required. Exposure to Tableau Server or Online is a plus.
• Education Requirement
• Currently enrolled and pursuing a Bachelor's or Master's Degree in Computer Science, Computer Engineering, or Business Administration.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.