University Program Associate

Primary Purpose of the Organizational Unit:

The primary goal of the Office of Admission at Fayetteville State University is to attract and enroll a diverse student body that represents a wide range of geographic, religious, cultural, and socioeconomic backgrounds. To do so, the Office of Admission will work closely with alumni and other constituencies to support recruitment efforts while promoting excellent customer service & transparency about the admission process.

Primary Purpose of the Position:
In this full-time administrative support role, operating under the direct guidance of the executive director, the incumbent is tasked with overseeing and managing all office operations, procedures, and assigned tasks. The objective is to guarantee a smooth application upload process through NOLIJ, ensuring the seamless flow of information and providing necessary system updates (such as residency and admissions decisions). Additionally, the position involves the crucial responsibility of matching student credentials with their respective applications.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Ability to type at least 40 words per minute.

Knowledge of SCT Banner student information system and various CRM software.

Knowledge of Microsoft Suite

Knowledge of admission processing

Strong attention to detail and analytical & problem-solving skills.

Strong multi-tasking/time management skills.

Excellent written and verbal communication skills.

Ability to manage large volumes of records and maintain the highest-level confidentiality.

None

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.