Federal Work Study (On-Campus) - Central Reservations Office Event Assistant Specialists

ECU Student Involvement & Leadership is currently seeking several Federal Work Study students to work as Central Reservations Office Event Assistant Specialists. The Event Assistant Specialist position is a part-time position with clerical responsibilities that work with and support the functions of the Student Centers; including Office Assistants, Computer Lab Assistants, Welcome Center Assistants, Student Ushers, Event Assistants, and Central Reservations Office Assistants. Customer service specialists are directly supervised by professional staff within the Department of Student Involvement and Leadership.

The Event Assistant Specialist is expected to fulfill the following general roles and responsibilities:

* Administrator: Complete all necessary paperwork, forms, tasks, and maintain logs as required. Attend scheduled shifts and know the staff manual protocols.
* Customer Service: Acknowledge and greet students, staff, faculty, and University guests. Know campus resources and departmental functions to work with faculty, staff, students, and guests of the University to connect each to resources as appropriate and assisting in navigating through campus. Keep the supervisor informed. Help create a welcoming environment.
* Clerical Aid: Be able to file records, maintain records/logs, answer telephone calls, and relay messages to the appropriate contact. Be able to operate common office equipment such as computers, copiers, scanners, calculators, and fax machines.
* Set Ups for Event Assistants: Be able to read operations reports and complete all setups and break downs for events. Safely lift and arrange tables, chairs, and other items required for set up completion. Break down tables, chairs, and other items throughout the university's student centers and Brody School of Medicine.
* Security: Provide for the safety of patrons during events, enforce facility policies and capacity, deter theft, and be knowledgeable of emergency evacuation/lock down procedures.
* Team Member: Attend all training sessions, support staff team, and help when needed. Maintain positive communication with staff and all Student Involvement and Leadership employees.
* University Representative: Serve as a positive role model. Serve the needs of students, staff, faculty, and University guests. Be mindful of social media tags/posts and represent Student Involvement and Leadership as well as East Carolina University positively.

As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE
Top Ten Skills Employers Seek and CAS Learning Domains:

* Effective Communication
* Accountability/Integrity
* Professionalism
* Cash Handling
* Problem Solving/Effective Reasoning
* Initiative
* Conflict Resolution
* Teamwork
* Adaptability/Resiliency
* Organization/Planning
* Technical Skills

Applicants should be prepared to work at Brody School of Medicine and Health Sciences Student Center, in addition to main campus Student Centers.

Applicants should be enrolled as a student and be in good academic standing with East Carolina University, as well as local, state, and federal laws. Additionally, candidates must possess a minimum cumulative GPA of a 2.00.

Please upload your Resume and Federal Work Study Authorization Form online.
Also upload your Spring 2025 Week at a Glance Class Schedule.

To be eligible for FEDERAL WORK STUDY positions, students MUST BE QUALIFIED and RECEIVE a FEDERAL WORK STUDY AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, 252-328-6610.)

East Carolina University is an equal opportunity and affirmative action employer who is committed to workforce success and cultivating a culture of care, belonging and opportunity for our faculty, staff and learners and all stakeholders. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.