Support Services Supervisor

The primary purpose of the Support Services Supervisor - Mail Room is to oversee the processing of all incoming and outgoing mail for the campus community. This role ensures that proper controls are in place for the retail window service operations while consistently delivering excellent customer service across all related processes.

As part of the Business & Auxiliary Services department, the Post Office is committed to providing exceptional service to our campus community.

If you are passionate about making a difference and thrive in an environment that values customer service, teamwork, and community engagement, we encourage you to apply. Join us and become part of a team that takes pride in delivering services that enhance the WSSU experience every day.

Thompson Center, Room G09

Monday-Friday, hours may vary

High school diploma or equivalency and two years of supervisory experience in the area of assignment; or equivalent combination of training and experience.

Preferred experience includes working in a USPS or mailroom environment, with a minimum of four years in a supervisory role.

12 months

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.

If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application completely may result in you not being considered for the vacant position.

Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard.

If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834