Development Associate of Individual Giving

THE ORGANIZATION

Feeding Westchester's mission is to nourish their neighbors in the fight against hunger. As a member of the Feeding America network of food banks and Westchester County's leading hunger relief organization, the organization has moved more than 19 million pounds of food to agencies and partners across Westchester County, including food pantries, soup kitchens, senior centers, and schools in the last fiscal year. Feeding Westchester, a $35 million organization, has supplied over 16 million meals to children, families, and seniors, mobilized 3,000 volunteers, and raised over $12 million in donations to help end hunger.

As the heart of a network of more than 200 partners, Feeding Westchester sources and distributes food and other resources to communities across Westchester County. Feeding Westchester envisions a community where all people have access to the food they need today, and the fundamental resources to build a better tomorrow.

THE OPPORTUNITY

Feeding Westchester has an exciting opportunity for a collaborative and mission-driven professional Associate of Individual Giving. The Associate, Individual Giving, will be responsible for assisting the IG team overall with the qualification, cultivation, and stewardship of individuals committed to supporting the work of Feeding Westchester. With the support of the Director of Individual Giving, the Associate will also manage a portfolio of 400-500 mid-level donors, working in partnership with the Manager, Individual Giving. The Associate will also enact prospect strategy for approximately 100 prospects with the goal of moving them up the donor pipeline, and provide assistance, when needed, to the larger team. This role reports to the Director of Individual Giving and will work in partnership with the Individual Giving team to achieve revenue, retention, and acquisition goals from Feeding Westchester's diverse pool of donors, volunteers and advocates, and further their engagement, giving, and commitment to supporting the work of Feeding Westchester.

Individual Giving and Mid-Level Program

• Manages a portfolio of mid-level donors ($1,000-$4,999), and mid-level prospects. Supports the solicitation, cultivation, stewardship, and retention of these donors.
• Acknowledges and thanks donors within the assigned portfolio
• Develops and strengthens donor relationships by providing regular updates, personalized engagement, and acknowledging contributions through various communication channels, including phone calls, meetings, site tours, and mail.
• Demonstrates timely follow-up and records actions and new information in the donor database accurately and time sensitively.
• Helps maintain accurate donor classifications in coordination with Development Operations team.
• Supports the larger IG team to execute measurable donor strategies and supports the overall team's fundraising revenue goal.
• Helps schedule and plan donor meetings, when appropriate, for Director, Senior Director, VP, or CEO.

Prospect Research:

• Acknowledges and thanks new $1,000+ donors within the unclassified pool as appropriate.
• Researches donors and prospects from various streams (event, board, etc.), helping to identify new potential mid-level donors with the direction of Director, Individual Giving.
• Assists with development of prospect strategy with focus on qualification, stewardship, and cultivation.
• Maintains consistent and clean coding, records, and KPIs to track prospect pool.
• Assists larger team and board with post-event follow up for new prospects.

General responsibilities:

• Support the Major and Mid-level giving programs by helping with donor stewardship, including supporting mailings, donor research, email, and phone outreach,virtual and in-person events, and donor acknowledgments.
• Assists with donor communication and solicitation materials in collaboration with the Individual Giving team and Marketing and Communications.
• Works collaboratively with Volunteer Team to help connect donors to the mission.
• Represents and speaks on behalf of Feeding Westchester as assigned by Director, Senior Director, or VP.
• Performs other related duties and assignments as needed and always works collaboratively with the larger Development Department.

Required Knowledge

• Must be proficient with Microsoft Office (Word, Excel, Outlook) and familiar with Microsoft Teams and Adobe.
• Preference for proficiency in Raisers' Edgesoftware or comparable donor database.
• Familiarity withemail marketing platforms (Constant Contact, Hubspot, or other.)

Required Education/Experience

• Prior sales, customer service, event planning, or marketing experience with the use of technology.
• Bachelor's degree or equivalent combination of education and experience.
• Demonstrated ability to manage projects and juggle multiple tasks.
• A valid driver's license and use of a vehicle to travel are required, along with the ability and flexibility to travel independently in the daytime and evenings to destinations and throughout Westchester County.

• Strategic: Do you have a mindset with an ability to think and focus on both the near- and long-term?
• And most important: likes to laugh and have fun!!!

Physical Requirements

• Prolonged standing, walking and bending in addition to sitting in front of a computer.
• Ability to access, research, read, review, enter and retrieve information from computer, hard copies and desk top publishing systems.
• Ability to give regular communications in person, writing, by email and by telephone
• Ability to travel independently in the daytime and evening to regional and national destinations.
• Ability to access all work sites of the agency.

Working Conditions

• Working inside a warehouse environment and Feeding Westchester offices.
• Travel throughout Feeding Westchester service area.
• Ability to work irregular or extended hours.

ABOUT US

Feeding Westchester provides a competitive benefits package including paid time off, Medical/Dental/Vision coverages, 403(b) retirement plan with discretionary employer contribution, company-paid Life and LTD insurances, an Employee Assistance Program (EAP), and other ancillary benefits. Feeding Westchester is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services or any other category protected by law.

Feeding Westchester is committed to continually working to ensure we have an equitable and inclusive environment in place to support our diverse team. We strive to create professional growth paths for all who want them and a just culture that will support both internal collaboration and the work we do for our local community.

The purpose of this job description is to provide an overview of the scope of the position. This is not a comprehensive list of duties/responsibilities. Other duties and responsibilities may be assigned.