Intern- IT Client Services

Description

Professional - Nonclinical
Req #: 14138

Full-time: 32-40 hours per week

Fully remote position

All summer internship applications requireboth a cover letter and resumeto be considered. You may submit 1 cover letter that indicates the 1-3 summer intern positions you are interested in and why you think you would be a good fit.

Summary:
The Intern role provides administrative and project support within assigned department, while gaining valuable, hands-on experience in a healthcare environment.

Tier II at the MaineHealth Service Desk is a diverse skilled set team from Desktop Support Technicians, PACS and Epic clinical.

Desktop Support and Access: Support for applications, Account/Access Management for core applications (Creation, Modification, Removal) across a broad range of technologies and applications using variety of tools and security,

PACS Service Desk: Provides specialty support for Imaging providers

Clinical: Provides support for clinical staff for Epic and T3 Software such as Dragon, Dax and TelemedIQ

Responsibilities and Tasks:

• Audit Project for the MaineHealth Application Catalog:

Add any new applications or applications that may be missing

Mark any legacy systems and note any date's for decommission (if applicable)

Please add the Primary Assigned Service Hub Team and (Secondary Assigned Team if applicable).
Complete the Support Level Column and SME

If this is a Cloud/Web application, what is the URL?

If this is a web app, is it MH hosted or externally hosted (cloud based) oIf yes, what web browser(s) 2. Archiving Project

• Archiving Project

Preference will be given to students pursuing Information Technology, Data Analytics, or Informatics.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Student who is currently enrolled in a two-year Associate's Degree program, Bachelor's Degree program, or graduate-level program preferred.
2. License/Certifications: N/A
3. Experience: N/A
4. Additional Skills/Requirements Required: N/A

5. Additional Skills/Requirements Preferred: N/A

The MaineHealth Summer Internship Program provides a 10-week, paid internship for students enrolled in a post-secondary program who are looking to gain hands-on experience at MaineHealth, the state of Maine's largest employer. Our interns are a part of our care team and we provide extensive professional development opportunities, training programs, and mentorship so you get the most out of your summer with us! We're proud to hire many former interns into full-time roles after graduation and offer the opportunity for growth throughout your career.Visit our website to learn more about the program.