Customer Service Representative - Behavioral Health

MaineHealth
parental leave
United States, Maine, Portland
110 Free Street (Show on map)
Jan 10, 2025
Description MaineHealth ACO Clerical/Administrative Support Req #: 63 Summary Summary: The Customer Service Representative - Behavioral Health role greets patients in a friendly and courteous manner, answers incoming telephone calls, schedules appointments, and performs other overall general office duties as assigned. Required Minimum Knowledge, Skills, and Abilities (KSAs) 1. Education: High school diploma or GED preferred. 2. License/Certifications: N/A 3. Experience: Four years of prior customer service experience preferred. Experience with healthcare benefits management or interpretation preferred. 4. Additional Skills/Requirements Required: N/A 5. Additional Skills/Requirements Preferred: N/A Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family. MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.