Assistant Director for Federal and State Programs

Under general supervision Senior Associate Director of Financial Aid, the position will assist with monitoring compliance issues as they pertain to various programs including: Pell Grant, William D. Ford Direct Student Loan Program, Federal Work-Study, and scholarship programs. Additionally, the incumbent will assist with the formulating implementing, reviewing and evaluating of policies to ensure departmental compliance with financial aid guidelines and objectives. Demonstrate thorough understanding of laws and regulations regarding student financial aid information, including FERPA. Evaluate professional judgment, requests for reconsideration, dependency overrides and cost of attendance adjustments. Work with other appropriate institutional departments and offices to coordinate programs.

The position exercises substantial independence of administrative authority and discretion and is authorized to independently commit the institution to financial aid decisions. The position is responsible for determining and implementing institutional policy and procedures used in determining financial aid eligibility and award packages for students with special circumstances (requests for reconsideration, dependency overrides and cost of attendance adjustments.). This includes the awarding of federal funds as provided under wide latitude of professional judgment allowed by federal law. The position assists in the determining of and interpretation of policies and procedures used in the financial counseling of students, and in providing information to students, prospective students, and parents through telephone, email, mail, and in-office visits.

Thompson Center, Room 201

9a-6p (Mon-Thurs)
8a-5p (Friday)
Occasional evening and weekend hours required

Bachelor's degree, with experience working in a fast-paced environment, 1-2 years of customer service experience required

Preferred Master's Degree with at least 2 to 3 years of financial aid experience, finance or accounting experience,

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.

If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application completely may result in you not being considered for the vacant position.

Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard.

If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834