Solution Enablement Manager

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

The Opportunity:

We are currently seeking a Solution Enablement Manager within our B2B Technical Sales organization. You will play a pivotal role in driving the sales process by engaging with potential clients to understand their project needs and crafting tailored solutions that align with LG's business objectives. This role involves collaborating closely with the sales, technical, and operations teams to ensure proposed solutions are feasible, cost-effective, and capable of delivering the desired impact. They will lead the pre-sales process from initial engagement through to the detailed solution design, providing expert advice and ensuring the solutions meet the client's requirements and expectations, through project completion.

• Pre-Sales Consultation: Engage with potential clients to gather detailed requirements and understand their solution needs. Conduct site surveys and needs assessments as necessary.
• Collaboration with Sales Teams: Work closely with sales representatives to ensure a cohesive approach to client engagement and solution presentation. Provide technical expertise and support during the sales process.
• Solution Design & Proposal: Develop tailored solutions that align with client requirements and business goals. Prepare and present detailed proposals and demonstrations that highlight the value and capabilities of the proposed solutions.
• Eco-System Vendor and Product Selection: Work with Eco-System team to evaluate and specify products and vendors that can be utilized to meet client needs. Maintain relationships with partners to ensure access to the latest technologies and favorable terms.
• Documentation & Reporting: Prepare detailed documentation of proposed solutions, including technical specifications, bill of materials, scope of work, and project timelines. Report on pre-sales activities and outcomes to the Senior Manager of Solutions Enablement via SalesForce.
• Liaison Between Project Management & End Users: Serve as the primary contact for coordinating with project management teams and engaging with end users post-sale to ensure successful implementation and user adoption of solutions. Facilitate communication and feedback loops between sales, project management, and end users to address any concerns and ensure a smooth transition and high satisfaction.
• Technical Leadership: Offer expert advice on technologies and trends, helping to guide clients towards solutions that will best meet their needs. Stay up-to-date with the latest developments in AV technology.
• Sales Process Improvement: Continuously evaluate and improve pre-sales processes and tools to increase sales efficiency and effectiveness. Implement best practices in sales enablement and solution selling.
• Feedback & Improvement: Gather feedback from clients and sales teams on proposed solutions and pre-sales engagement processes. Use this feedback to refine and improve pre-sales strategies and practices.
  

Qualifications:

Required:

• Bachelors degree (technical subject preferred) or relevant work experience, minimum 10 years of technical solution engineering experience (Information Display industry preferred).
• Minimum of 4 years of experience in solution design in a B2B technology industry.
• Excellent communication skills - both written and verbal.
• Strong understanding of project and solution specifications, and the construction process.
• Proficient with Microsoft Office suite and the following design software platforms preferred. Revit, AutoCAD, SketchUP, and Vizio a plus.
• CTS certification preferred. Other technology certifications a plus.
• Ability to travel 50% throughout the U.S (occasional international).
• Fluent in English.