Blood Collections Team Lead (Mobiles)

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, tothe Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

WHAT YOU NEED TO KNOW (Job Overview):

When you join our team, you will be utilizing your leadership & healthcare/customer service skills to support our mobile blood drive operation teams. As a team lead/charge, you will coach, mentor, instruct, and be a point of resource for our blood collection staff while performing blood collection duties in the communities.

The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Lead the team and drive for results through excellent customer service

• Model professionalism and compassion while serving as an ambassador to the public for the nation's largest not-for-profit blood banking organization

• Work as a lead/charge at the mobile blood drives within the community and conduct phlebotomy

• Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements

• To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.

• Schedule is provided two to three weeks in advance

Starting rate $23.90/hourly

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) required

• Minimum 1 year leadership experience in environments with public interaction required.

• Phlebotomy experience is preferred.

• Customer service experience, effective verbal communication and public relations skills are required.

• A current valid driver's license and good driving record may be required.

• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

• At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.

• Basic computer skills are required. Must be proficient with Microsoft office applications.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)

• Prior leadership experience in healthcare settings

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental, Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO: Starting at 15 days a year; based on FLSA status and tenure

• Holidays:11 paid holidays comprised of six core holidays and five floating holidays

• 401K with match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition