Executive Assistant to the Chief Enrollment Officer

Position Summary

This position reports to the Chief Enrollment Officer (C.E.O.) andis a member of the C.E.O.'s senior staff. The Executive Assistant provides executive-level administrative assistance and support for the projects, assignments, and activities of the Office of Enrollment Management. The Executive Assistant demonstrates commitment to continuous quality improvement, outstanding service to internal and external stakeholders, and an overall standard of excellence and service. A successful candidate will have a strong ability to build relationships, work independently, be thorough and thoughtful, detail oriented and be able to balance a workload of ebbs and flows. The C.E.O. oversees over 110 staff comprised of Admissions and Outreach, Financial Aid and Scholarships, Registrar Office, Orientation, Transfer, and Re-engagement, and Testing Services.

IND208

Duties/Responsibilities

60% Support to the Chief Enrollment Officer

Coordination, liaison, leadership and collaboration- Work collaboratively with theC.E.O. and the Enrollment Management Leadership Team (EMLT). Serve as a liaison and first point of contact when representing the C.E.O. and Enrollment Management in communication with internal and external departments, organizations, and groups through a variety of modalities including phone, emails, meetings, and/or one-on-one conversations. Schedule meetings and appointments on behalf of theC.E.O.ensuring that meeting requests are completed in a timely fashion, vetted in an appropriate manner, and clearly presented. Develop and implement department policies. Frequent interaction and contact with senior management staff, administrative officers, community leaders, and local and state officials. Coordinate conference calls, campus meetings and off-site meetings. Ensure that the tone, standards of professionalism and customer service reflect the values and service standards communicated by the C.E.O. Develop and adhere to confidentiality standards within the office. Serve as liaison to the Vice Presidents' and President's Office, including preparation of reports, essential communication, student complaints, assisting in crisis situations, project management, and engage as liaison with all other departments, faculty and staff withinMSUDenver and the outside community. Organize and establish work and communication processes to provide support tothe C.E.O.to ensure the delivery of designated services, and implement rules and regulations, policies, and other guidelines to achieve program objectives. Determine cyclical deadlines and integrate on-going support for theC.E.O.in order to deliver timely and high-quality work products in compliance with the academic calendar, HR and other deadlines as appropriate. Support theC.E.O. in the logistics (facility, catering, decor, staffing, etc.) involved in planning and the successful execution of relevant initiatives and community events. Prepare annual reports.

15% Administrative Support

Manage complex internal operations, identify problem issues, and develop solutions. Write, approve, and edit communications. Work independently, handle matters confidentially, analyze and solve problems in theC.E.O.office, and make decisions appropriate to the position. Adapt from routine administrative duties to handling special situations seamlessly on a daily basis. Manage outbound and inbound correspondence. Field inbound phone calls for the office. Serve as coordinator and support staff for a variety of meetings, includingEMLTstaff meetings, standing meetings and task forces as needed. Request agenda items for meetings, take minutes, develop action items for follow-up, finalize material and schedule presentations as appropriate. Serve as point of contact and manager providing assistance to staff and students who visit the office; resolve problems and/or refer to appropriate personnel, as per university policy. Establish timelines and tasks, work with outside vendors, coordinate event materials, and work within established budgets. Manage event registrations forC.E.O. Engagement in process improvement.

15% Support Enrollment ManagementUnit

Chair and manage the Enrollment Management Supervisory Team (EMST) to ensure all front-line offices are communicating important information as well as doing our part to prevent the "roadrunner-run-around". Serve on Enrollment Management Leadership Team. Support communications efforts to meet goals. Manage communications/marketing projects as needed.Provide assistance as needed to the division of enrollment management.

10% Budget/Fiscal Responsibilities

Coordinate departmental budget aspect with Department's budget manager for allreimbursement and fiscal expenditures for the C.E.O. Serve as budget and accounting services liaison for Enrollment Management departments by working within State Fiscal Rules. Create and monitor computerized budget systems. Be aware of and follow State Fiscal Rules. Identify and correct funding deviations in budgets. Make written correction to accounting services for any errors in the budgets. Reconcile Corporate Card expenses and operate under Fiscal Rules concerning purchases. Submit reports to the Associate Vice President. Oversee travel arrangements for the C.E.O.ensuring appropriate travel vendors are utilized given the applicable fiscal rules. Manage reimbursements associated with business-related travel such as mileage and parking fees.

Required Qualifications

• Bachelor's degreeor 4+ years of direct equivalent experience (administrative assistant, executive assistant, etc.)
• Experience in a customer service setting providing office or administrative support
• Experience planning and organizing large (30+ people) events and/or meetings
• Experience multi-tasking and working with frequent interruptions
• Experience maintaining discretion and confidentiality in and outside the workplace
• Experience solving problems creatively.

Important Note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meetALLrequired qualifications.

Preferred Qualifications

• Experience with higher education organizational structure/management systems andpersonnel, specifically within Enrollment Management
• Knowledge of institutional, state and federal policies and procedures
• Experience with making and managing travel arrangements
• Experience managing multiple projects
• Experience with budget management
• Excellent oral and written skills

Work Hours

• Full-time, 40 hours per week, Exempt
• Monday - Friday, 8:00am - 5:00 pm
• Evening and Weekend Work: As Needed
• Fully in person position, 5 days a week in office
• Minimal Travel

Salary for Announcement

Under Colorado law, MSU Denver is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account a variety of factors including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The salary range that the University reasonably expects to pay for this position is $65,000 - $75,000.

This position is paid monthly and is eligible for MSU Denver benefits.

Instructions to Apply

For full consideration, please submit the following documents:

• Resume
• Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position

Official transcripts will be required of the candidate selected for hire. Professional references and their contact information will be requested from the finalist/s. At least one reference provided must be a supervisor (either current or former).

If you are an Internal applicant, please apply via the Career tab within the WorkDay Menu

Important Note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meetALLrequired qualifications.

Open Until Filled

The University's benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as accessto a long-term disability (LTD) plan.Visit MSU Denver'sbenefits websiteto learn more.

For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at totalrewards@msudenver.edu.

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.