Case Manager

Primary Purpose of the Organizational Unit:

The Division of Student Affairs seeks to enhance student growth, foster an equitable and inclusive environment, develop an institutional atmosphere in which student academic and personal success are encouraged and fostered, and provide outstanding services, programs, and facilities that enrich the student experience from orientation through graduation and that supports the university mission. The Vice Chancellor for Student Affairs is a member of the Chancellor's Cabinet and is responsible for policy, long-range planning, budget, personnel, and coordination of the Student Affairs departments, which encompasses the Counseling and Personal Development, Intramural & Recreational Sports, Office of Residence Life & Housing, Office of Student Activities & Student Engagement, Rudolph Jones Student Center, Office of Student Conduct, and Office of Case Management, Student Health Services. Additionally, the Division is responsible for coordinating New Student Orientation, facilitating Broncos, Helping Broncos, and operating the FSU Food Pantry. The Division of Student Affairs is a multi-faceted operation 365 days a year, 24 hours a day, managing twelve university facilities, 60 full-time, 20 temporary, and 70 student employees with a total annual budget of $16 million. Additionally, the Division of Student Affairs manages substantial risks associated with facilities, student organizations, student health, and student conduct issues. As a result, the Division has high volumes of work and inquiries and, therefore, is a highly demanding and often confidential work environment.

The Case Manager will promote holistic student wellness by providing early support and follow-up for complex situations involving students of concern. This position supports student learning and development by assuming a primary role in the assessment, referral, and case management of various student issues, including health and mental health emergencies. The Case Manager is a member of the Office of the Dean of Students staff, reporting directly to the Director of Case Management. The Case Manager will monitor students and develop action plans to facilitate referrals to and off-campus resources. In addition, the Case Manager will assist with planning programs, training, and workshops for faculty, staff, and students that support holistic student development and success. This position will be responsible for the following:

A master's degree or higher in counseling, social work, student personnel administration, higher education administration, or a related field is preferred. A bachelor's degree in higher in counseling, social work, student personnel administration, higher education administration, or a related field is required.

Student Affairs experience desired.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.