Case Manager - POH

Position Summary

The Salvation Army Northern Division St. Paul Eastside Corps Case Manager - Pathway of Hope (POH) is responsible for providing targeted services to participants with a desire to break the cycle of crisis and enable a path out of intergenerational poverty. The Case Manager recruits and provides a full range of case management services.

Essential Functions (approximate time spent)

• Provide long-term strength-based, person-centered, holistic case management to POH families. (75%)
• Maintain up-to-date, accurate participant information in casefiles and through database entry. (10%)
• Recruit qualifying participants for POH and promote social services and corps programs with participants and throughout the community. (5%)
• Engage in internal and external activities to promote and further POH goals and objectives. (5%)
• Facilitate individual and group educational activities. (5%)

Education and Experience

• Bachelor's degree in relevant field. In lieu of degree, education and experience may be considered.
• If degree is in social work, must be licensed by state board.
• Previous social services or ministry experience required.
• Experience conducting long-term case management preferred.
• Must pass background checks.
• Valid driver's license and meet MVR requirements preferred.

Competencies

• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty, and diligence.
• Excellent organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• Mostly sedentary work, sitting for long periods of time and working on a computer.
• Professional environment; not eligible for a remote-friendly work environment.
• Must be able to communicate clearly in English.
• Standard business hours with occasional evenings and weekends.
• Must be able to occasionally lift 20 pounds.

Supervisory Responsibilities

None.

Travel Requirements

May occasionally drive agency vehicle locally to support the mission if MVR check cleared. May be required to use public transportation to support the mission if unable to drive on behalf of The Salvation Army.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by supervisor.