Principal AI Product Manager

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

A Principal AI Product Manager is responsible for guiding the development and implementation of artificial intelligence products, focusing on aligning product outcomes with business objectives and ensuring they meet both employee productivity and growth objectives.

A Principal AI Product Manager is a role at the intersection of technology and business, tasked with overseeing the development of AI products. This position requires a blend of technical expertise in artificial intelligence and skills in building blueprints for each function working with different domain teams.

The Principal AI Product Manager ensures that the AI solutions developed not only leverage the latest in technology but also directly address customer needs and enhance the business's value proposition.

Their responsibilities extend to managing the product roadmap, prioritizing features, and making strategic decisions to balance business goals with technological capabilities.

This position is an individual contributor role reporting to the Chief Data Officer.

Responsibility

• Strategize and define the product vision for AI-driven initiatives
• Manage the entire product lifecycle, from planning and development to deployment, adoption and updates
• Lead cross-functional teams to ensure product success and integration
• Conduct market analysis to identify trends and opportunities for AI applications

• Develop and implement product strategies tailored for AI technologies

• Lead ideation, technical development, and launch of innovative AI products

• Define product roadmaps, training plans and schedules in collaboration with technical and business teams

  Analyze market trends and competitive conditions to select the vendors and capabilities which are enabling AI capabilities

• Facilitate the product risk assessment with Security and Legal to ensure compliance to the NIST framework

• Oversee and steer the product development process, ensuring compliance with budget, scope, and project timelines

• Work closely with engineering teams to ensure product functionalities are built to the highest standards

• Foster strong relationships with key team members and DTS to drive a holistic strategy from build and buy

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 15+ years related experience
• Experience as a Product Manager in a technology-driven field, preferably with direct exposure to AI product management
• Experience developing product strategies and effectively communicate recommendations to executive management
• Experience working with artificial intelligence, machine learning, and LLMs

Preferred

• Strong problem-solving skills and willingness to think outside the box
• Excellent teamwork skills with an ability to get the work done with minimal supervision
• Advanced degree in Computer Science, AI, Machine Learning, or related field
• Proven track record of managing all aspects of a successful product throughout its lifecycle

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $224,800.00 - $360,050.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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